Privacy Policy

1. Introduction & Corporate Scope

Panakeia Medtech Private Limited (“Panakeia”, “we”, “our”, or “us”) operates an indigenous medical device manufacturing facility situated in Visakhapatnam - 530031, India, where all parts and components are manufactured directly in-house by Panakeia itself.

This Privacy Policy explains how we collect, handle, store, and safeguard the information you provide when interacting with our official web portal (https://panakeiacare.com), our clinical quotation tools, and communication channels.

2. Personal Data We Collect

We collect information directly when you voluntarily complete our commercial procurement form, request an on-site clinical demonstration, or apply for channel distribution:

• Contact Information: Full name, professional work email address, and direct contact telephone / mobile number.
• Institutional Affiliation: Name of your hospital, healthcare system, clinic, medical college, or biomedical dealership organization.
• Geographical Location: City and state coordinates to route inquiries to regional biomedical field engineers.
• Clinical Requirements & Specifications: OT bed capacity, ventilator specifications, tender requirements, or custom OEM manufacturing parameters.

3. Purpose & Legal Basis for Processing

We process personal and institutional data solely for legitimate business and regulatory purposes:

• Preparing and transmitting formal technical quotations and device specifications.
• Coordinating clinical demonstrations and biomedical trial evaluations in hospital OT suites.
• Empaneling authorized regional medical device distributors and managing channel agreements.
• Maintaining statutory compliance records as required under CDSCO Medical Device Rules.

4. Technical & Organizational Data Security

We implement comprehensive technological and organizational safeguards to protect your data:

• Transport Security: Strict Transport Security (HSTS) and modern TLS encryption on all public API endpoints.
• Input Sanitization & Injection Defense: Server-side schema validation (Zod) and automated NoSQL sanitization to prevent unauthorized access.
• Rate Limiting & Anti-Spam: Automated IP-based rate limiting (5 requests/minute) and honeypot traps to prevent automated abuse.
• Restricted Access: Access to procurement lead databases is restricted to authorized Panakeia sales and clinical engineering personnel.

5. Data Retention & Erasure

We retain procurement and clinical enquiry records only for the period necessary to fulfill commercial negotiations, customer support, and statutory medical device record-keeping obligations.

You have the right to request access to your submitted data, request corrections, or ask for complete deletion of your records from our systems at any time.

6. Grievance Redressal & Data Inquiries

If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact our administrative desk: